• Wooden and Cutlery Products: You may return wooden and cutlery products within 7 days of delivery if they are unused, undamaged, and in their original packaging.

• Damaged Products: If you receive a damaged beverage product, please contact us immediately to arrange for a replacement or refund.

2. Return Process:

• Contact Us: To initiate a return, please contact our customer service team at “info@westar.in” within 7 days of receiving your order.

• Return Authorization: Our customer service team will provide you with a return authorization and instructions on how to return the product.

• Return Shipping: You will be responsible for the cost of return shipping, unless the product is damaged or defective.

3. Refund Process:

• Inspection: Once we receive the returned product, we will inspect it to ensure that it meets our return eligibility criteria.

• Refund: If the product is eligible for a refund, we will issue a refund to the original payment method within 7-10 business days.

4. Exceptions:

• Beverage Products: We do not accept returns for beverage products such as lemon tea, badam milk, herbal masala, and coffee, unless they are damaged upon arrival.

5. Contact Us:

• Questions or Concerns: If you have any questions or concerns about our return policy, please contact our customer service team at “info@westar.in.”

By making a purchase on our website, you agree to abide by the terms of this return policy. If you have any questions about the eligibility of a product for return, please contact us before initiating the return process.