Refund Policy

We at inesh store are committed to providing our customers with high-quality products and excellent service. However, we understand that there may be occasions where a refund is necessary. This Refund Policy outlines the circumstances under which refunds may be issued for purchases made on our website.

1. Eligibility for Refunds:

  • Damaged or Defective Products: If you receive a product that is damaged, defective, or incorrect, you may be eligible for a refund. Please contact us within 7 days of receiving the product to report the issue and initiate the refund process.

  • Non-Delivery: In the event that your order does not arrive within the specified delivery timeframe (7-10 business days), please contact us to inquire about the status of your order. If the order is confirmed to be lost in transit, we will issue a refund or resend the order, based on your preference.

2. Refund Process:

  • Verification: Once we receive your refund request, we will review the details and verify the eligibility for a refund based on our policy.

  • Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refunded amount to reflect in your account, depending on your bank or card issuer’s processing times.

3. Exceptions:

  • Beverage Products: Please note that we do not offer refunds for beverage products such as lemon tea, badam milk, herbal masala, and coffee, unless they are damaged or defective upon arrival.

4. Return Shipping:

  • Return Shipping Costs: If you are eligible for a refund due to receiving a damaged or defective product, we will cover the cost of return shipping. Please follow the instructions provided by our customer service team to return the item.

5. Contact Us:

  • Questions or Concerns: If you have any questions or concerns about our Refund Policy, or if you need assistance with a refund request, please contact our customer service team at “info@westar.in”

6. Policy Updates:

  • Policy Revisions: We reserve the right to update or revise this Refund Policy at any time without prior notice. Any changes to the policy will be posted on our website.

By making a purchase on our website, you agree to abide by the terms outlined in this Refund Policy. We value your satisfaction and aim to resolve any issues regarding your purchase promptly and fairly.